Customer Support
Intelligence System

Platform layanan pelanggan terintegrasi untuk WhatsApp, email, ticketing, automasi workflow, dan insight operasional.

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Ticket Resolution Capability Operational efficiency
SLA Compliance Readiness Response discipline
Automation Maturity Level Workflow intelligence

Built for modern service teams

Enterprise-ready platform with measurable capability.

Analytics & Insight

Monitoring SLA dan performa tim real-time.

WhatsApp Service Desk

Chat, template, automasi, dan history pelanggan.

Ticket Management

Assignment, prioritas, dan SLA otomatis.

Customer 360°

Data pelanggan lintas channel.

Email Integration

Integrasi email untuk pengelolaan dan monitoring komunikasi pelanggan.

Campaign Automation

WhatsApp & email campaign berbasis segmentasi.

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